Where is the store based?
What is this store's return and exchange policy?
We accept no return or exchange of our products.
If there's any problem with your order, please contact us at firstname.lastname@example.org so we can discuss the problem and look for a solution.
Do you accept orders placed outside of the US?
How long will it take before the item gets shipped ?
We usually ship our orders two times a month.
How long will it take to receive my order?
- France = +48h (2 business days)
- Europe = within a week
- Rest of the world = more than a week (depending on your country's postal service !)
Can I pay my order with Stripe (direct order with credit card) or Paypal ?
We only accept Paypal
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact Page or through your tictail account.